Multi-factor authentication is now available. Secure your account now!
You can turn on this feature from your Edit Profile page in the My Account area. Be sure your profile email address is up to date and be notified on new account logins.
This will be mandatory soon so please be sure your account profile is up to date.
Here you can search and view our site Knowledge Base. To find a specific article, use KB-article number format (ex. KB-1)
Article number: kb-20
Q. I am trying to retrieve a domain being pushed to my account from another TOS account. I'm getting a message that says this: This account has no domain profiles. Please create a domain profile and then attempt to retrieve this domain name.
A. Login to your account. Use the drawdown menu and select 'domain profiles'. Use the 'add new profile' link at the top to create a domain profile to be used for the domain contact information.
When you have created a domain profile and saved it, you can then retrieve the domain name being pushed to your account.
Article number: kb-20