Multi-factor authentication is now available. Secure your account now!
You can turn on this feature from your Edit Profile page in the My Account area. Be sure your profile email address is up to date and be notified on new account logins.
This will be mandatory soon so please be sure your account profile is up to date.
Here you can search and view our site Knowledge Base. To find a specific article, use KB-article number format (ex. KB-1)
Article number: kb-28
Q. How does the domain auto renewal work?
A. If you see the AR icon next to your domain in the domain list, your domain is set to auto renew.
At 30 days prior to expire date, our system will try to renew it using your account credits or your credit card on file. If you don't have enough credit or credit card on file, the domain will not be auto renewed.
Article number: kb-28